...Responsibilities:
Deliver live video training sessions;
Give corrections and explanations to written submissions;
Provide live chat support for English language topics.
Requirements
Energetic, pleasant, and engaging
Excellent communication skills in...
...issues impacting regular operation.
Provide Tier1 troubleshooting support to our customers, vendors & internal staff via email, chat applications, phone & ticketing systems.
Primary point of contact for all business entities.
Apply operating system...
...to the project teams, and updating account information.Experience in working simultaneously with customer service using voice, sms, chat and email.
Responsible for comprehending project objectives and adapting to changing workflows to further aid in providing quick...
...week)
Experience: 10+ years of web software development
Salary: 100k-140k USD per year
About Cody AI:
Cody is an AI chat like ChatGPT – it uses the customer’s documentation or website to enrich the conversation. Most of our users use it for chat support...
...we look at the usage metrics, then come back and complete the other 20% over time.
If this sounds like your style, we'd love to chat!
Who you are
You’re self-driven and work autonomously with limited guidance
You can operate in a high-octane environment...
...and TCP/IP networks for both wired and wireless environments.
~ Knowledge of remote access capabilities (VPN, video, phone, and chat) to enterprise systems using role-based
~ access and security protocols.
~ B.S. Degree in Computer Science, Information Technology...
...ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide remote first-level support to a diverse group of customers via phone email chat support.
Address and resolve basic incidents and requests.
Log all incidents and requests.
Engage other service desk resources...
...12 PM - 9:00 PM, including weekends
What you’ll do:
Solve customers’ web technology problems using phone, email/tickets, and chat
Install, configure, maintain, and solve errors for content management systems including WordPress, among others
Explain how...
...providing exceptional support primarily through phone interactions in a dynamic call center environment. Your role encompasses live chat, email correspondence, and inbound phone support, ensuring customers receive prompt and effective assistance.
Skills and Requirements...
...burnout recovery,
— launching the Developer Health Fund, and
— literally writing the book on developer burnout prevention with our Developer Health OS.
Just click “Apply”. The next steps would be a one-off coding challenge, followed by a chat with our talent team....
...needed; we respect your time so the application is short. We're also much more interested in seeing what you've made, and excited to chat more if there’s a fit.
What you’ll do:
Once part of A.Team, you’ll regularly be invited to impactful missions that match...
...phone.
Promptly and professionally answer a high volume of inbound calls.
Respond to potential clients via phone, email, and chat.
Coordinate and assist with the intake schedules for attorneys or intake attorneys as needed.
Perform client relation responsibilities...
...Integration of the functionality of working with media content – Implementation of call functionality – Realization of new functionality for chat list – Development of PWA functionality – Development of product admin panel for moderators
Refactoring of the current code base...
...establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service chat and voice, tech support, back office, and sales experts.
This role is the perfect opportunity for someone who wants to start a...
...culture and actively practice asynchronous communication in everything we do. Our team stays connected through tools like Slack and video chat. Most teams meet daily, and we have dedicated all-hands meetings bi-weekly to build strong relationships. We hold virtual team...
...objectives
Our Typical Hiring Process
Submit an application. IMPORTANT: Please submit your resume/CV in English
Initial Chat with Global Recruiter
Hiring Manager Interview
Assessment/Case Study – if applicable
Final Interview
Note that every role...
...all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don’t necessarily meet every single point on the job description, please still get in touch. We’d love to have a chat and see if you could be a great fit....
...look like a good fit, we'll send an async video interview (6 minutes) with three questions.
~3. G2i Interview (30 minutes). You'll chat with someone from the G2i team and we'll assess your technical communication ability, your leadership skillset, and your grit/...
...JavaScript, and CSS. Good writing matters a lot to us because it makes everything else we do clearer and sharper, from coding to chatting about ideas.
We keep things lean on the management side, so you'll get to take the wheel on your projects. We are hiring Managers...