...establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service chat and voice, tech support, back office, and sales experts.
This role is the perfect opportunity for someone who wants to start a...
...mitigate issues impacting regular operation. Provide Tier1 troubleshooting support to our customers, vendors & internal staff via email, chat applications, phone & ticketing systems.
Primary point of contact for all business entities. Report product & production issues...
...and TCP/IP networks for both wired and wireless environments.
~ Knowledge of remote access capabilities (VPN, video, phone, and chat) to enterprise systems using role-based
~ access and security protocols.
~ B.S. Degree in Computer Science, Information Technology...
...ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide remote first-level support to a diverse group of customers via phone email chat support.
Address and resolve basic incidents and requests.
Log all incidents and requests.
Engage other service desk resources...