Resultados de la búsqueda: 32 vacantes
...al logro de los objetivos de la Aseguradora; implementando nueva arquitectura tecnológica que permitan que los desarrollos sean escalables y flexibles.
Implementar productos y servicios innovadores.
Implementar nueva arquitectura tecnológica que permitan que...
...patients
Staff Safety - Commure Strongline protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations
At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors...
...Fonteva, and the LMS.
Diagnose and troubleshoot software-related issues reported by customers, providing effective solutions or escalating to higher tiers when necessary.
Guide customers through troubleshooting steps, ensuring clarity and understanding in...
...responsibility.
Create a positive customer support experience and build strong relationships.
Ensure timely resolution or escalation, communicate promptly on progress, and handle customers with a Professional attitude.
REQUIREMENTS
Good command of English...
...Internacionales, Publicidad o carreras afines. · Experiencia de 3 a 5 años en manejo y administración de eventos corporativos de gran escala a nivel local o internacional. · Experiencia en liderar eventos con personal fuera del paÃs, y generación de Logistica integral.
...maintain departmental and individual key performance indicators, per ticket-type SLOs, communication internal and content requirements, escalation SLAs, and reports that track key metrics associated to each.
Continually identify, define, and lead initiatives that improve...
...perception, and satisfaction
Fast turnaround of customer requests.
Improve usage and increase productivity of support resources.
Escalate service requests that cannot be scheduled within agreed service levels.
REQUIREMENTS
College Studies in International...
...tasks are being executed according to the standards, metrics and SLAs established for the department.
· Act as support for complex escalations for product & production issues.
o Lead the team towards accomplishing solid & comprehensible escalations to internal &...
...fundamental en la construcción de varios componentes de nuestra plataforma de recompensas/canjes, atendiendo a los requisitos de alta escala, precisión y disponibilidad. La función consiste en ampliar los límites de las tecnologías de backend para ofrecer una...
...prácticas de SDLC en todos los equipos a fin de lograr la excelencia técnica y un proceso de desarrollo ágil, seguro, eficiente, escalable.
Gestionar equipos de desarrollo.
Liderar los esfuerzos tecnicos para cumplir con el plan de transformación digital del ecosistema...
..., Software for POS and any technology used in store and for issues related to campus hardware, software provided.
• Escalate incidents to Level 2 Technical Support Analyst who will provide senior level support for IT related incidents.
• Enable...
USD15 000 por año
...are promptly responded to, providing concierge-level technical support, documenting resolutions accurately and professionally and escalating tickets as needed.
Architect and deploy project
Effectively multi-task between customer ticket requests which can vary from...
USD18 000 por año
...wholeheartedly. If you have the experience and the desire, we'd like to talk to you. The Role
You will be responsible for :
Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
Ensuring all standards and...
...including product development and customer success, to implement process improvements and drive alignment with organizational goals. Escalation Serve as the point of escalation for complex technical issues or customer inquiries that cannot be resolved at the Tier 1 or Tier...
...manage the tasking schedule of other OSI / offshore team members, including setting blocks of time to work on tasks.
Handle client escalations and payment approvals.
Respond to customer inquiries via email and phone, ensuring timely and professional resolution of...
...functions for the assigned project(s), with guidance from the POM Project Manager
Resolve project management issues that have been escalated
Budgets/Finance/Contracts:
Effectively manage all aspects of financial monitoring and reporting for the assigned project(s)...
...Llevar una bitácora de clientes a quienes se les realiza gestión de retención.
Gestionar el llenado de encuestas de control de calidad.
Escalar casos especiales de Clientes según sea la solicitud.
Dar asistencia a cualquier otra función inherente al cargo que se...
...environment related issues
Collaborate with internal support resources any master data related or internal system related issues
Escalate to the product implementation stakeholders any exceptions where product does not meet BHN standards
Required:
Some...
...reports to monitor key metrics of all squads under you and what project each team is working on - review metrics daily
Address and escalate common team issues that are systemic
Provide operational support to team leads and independent contributors, including handling...
...into layman’s terms.
Ability to correctly determine proper course of action by identifying appropriate resource, process or escalation needed for safe and efficient resolution to any client issue
Ability to adapt and accept challenges in a fast paced, dynamic environment...
