Resultados de la búsqueda: 36 vacantes
USD15 000 por año
...support, documenting resolutions accurately and professionally and escalating tickets as needed.
Architect and deploy project... ...site client backups. Review and report all daily backups and remediation.
Providing on-site & remote support, with issues ranging from...
...Experiencia en el manejo de atención a solicitudes de servicios e incidentes a usuarios finales
Responsabilidades:
-Monitorear y remediar el alcance de los activos bajo el programa Synergy
-Ayudar en la identificación de deficiencias en la recopilación de...
Talentum Partners Latam
San Salvador
7 días atrás
...Participate in key Infrastructure related project work
· Serve as an escalation point for server patching issues from operations team
·... ...services
· Assist in system vulnerability assessments and remediation
· Respond and plan for service outages.
· Participate in...
...performance indicators, SLAs, SLOs, and provide corrective actions to remedy deviations prior to becoming problems.
Assist technicians in... ...changes, and/or tool enhancement.
Act as the primary escalation point of contact for issues raised beyond the technician level...
...al logro de los objetivos de la Aseguradora; implementando nueva arquitectura tecnológica que permitan que los desarrollos sean escalables y flexibles.
Implementar productos y servicios innovadores.
Implementar nueva arquitectura tecnológica que permitan que...
...professionals. Requirements Years' Experience: 4+ years of network troubleshooting
Education: Bachelor's Degree
Tools: SolarWinds Orion and Remedy (Incident, Problem and Change Management)
Certifications: recent CCNA, Fortinet FW, Palo Alto F
Is proficient in written and spoken...
...patients
Staff Safety - Commure Strongline protects staff from workplace violence by empowering them to call for help to de-escalate potentially violent situations
At-Home Monitoring - Athelas Care Management offers a suite of remote sensors that allow doctors...
...implementación de automatización de procesos.
Identificar brechas en los servicios de integración disponibles y trabajar en estrategias de remediación para garantizar la estabilidad y la evolución de estos.
Requisitos
Experiencia liderando equipos de desarrollo con...
...Internacionales, Publicidad o carreras afines. · Experiencia de 3 a 5 años en manejo y administración de eventos corporativos de gran escala a nivel local o internacional. · Experiencia en liderar eventos con personal fuera del paÃs, y generación de Logistica integral.
...responsibility.
Create a positive customer support experience and build strong relationships.
Ensure timely resolution or escalation, communicate promptly on progress, and handle customers with a Professional attitude.
REQUIREMENTS
Good command of English...
...Fonteva, and the LMS.
Diagnose and troubleshoot software-related issues reported by customers, providing effective solutions or escalating to higher tiers when necessary.
Guide customers through troubleshooting steps, ensuring clarity and understanding in...
..., Software for POS and any technology used in store and for issues related to campus hardware, software provided.
• Escalate incidents to Level 2 Technical Support Analyst who will provide senior level support for IT related incidents.
• Enable...
...maintain departmental and individual key performance indicators, per ticket-type SLOs, communication internal and content requirements, escalation SLAs, and reports that track key metrics associated to each.
Continually identify, define, and lead initiatives that improve...
...tasks are being executed according to the standards, metrics and SLAs established for the department.
· Act as support for complex escalations for product & production issues.
o Lead the team towards accomplishing solid & comprehensible escalations to internal &...
...perception, and satisfaction
Fast turnaround of customer requests.
Improve usage and increase productivity of support resources.
Escalate service requests that cannot be scheduled within agreed service levels.
REQUIREMENTS
College Studies in International...
...fundamental en la construcción de varios componentes de nuestra plataforma de recompensas/canjes, atendiendo a los requisitos de alta escala, precisión y disponibilidad. La función consiste en ampliar los límites de las tecnologías de backend para ofrecer una...
USD500
...estos por parte del Encargado de Cobros Regional
Proponer negociaciones con los clientes clave, como descuentos por pronto pago previamente escaladas con el Encargado de Cobros Regional.
Mantener una comunicación oportuna y directa con los clientes para establecer...
...Llevar una bitácora de clientes a quienes se les realiza gestión de retención.
Gestionar el llenado de encuestas de control de calidad.
Escalar casos especiales de Clientes según sea la solicitud.
Dar asistencia a cualquier otra función inherente al cargo que se...
USD18 000 por año
...wholeheartedly. If you have the experience and the desire, we'd like to talk to you. The Role
You will be responsible for :
Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
Ensuring all standards and...
...manage the tasking schedule of other OSI / offshore team members, including setting blocks of time to work on tasks.
Handle client escalations and payment approvals.
Respond to customer inquiries via email and phone, ensuring timely and professional resolution of...
