Resultados de la búsqueda: 56 vacantes
...desarollos de software, SAFE, kanbam, design thinking, design sprint, Azure Devops
Conocimientos técnicos: Certificado como Scrum Master y/o afines; Experiencia en rol de arquitecta(o) de datos y tecnología; Experiencia en procesos de CMMI-Dev y/o PMI.
Idiomas:...
...company’s network and IT internal needs, monitoring network systems, and identifying and resolving network issues. Experience with ticketing systems, hardware, and network troubleshooting is needed to fill this role successfully.
Our Benefits:
• Law Benefits
•...
Tech-Americas
San Salvador
Hace 2 meses
...operation.
Provide Tier1 troubleshooting support to our customers, vendors & internal staff via email, chat applications, phone & ticketing systems.
Primary point of contact for all business entities.
Apply operating system updates, and configuration changes...
...timely support for IT related issues for head office and retail stores. The primary role of the Technical Support Analyst is to resolve tickets assigned in the IT Service Management tool within the established service levels and to deliver IT services and support with a high...
...(POM) function staff member as assigned
Other duties as assigned
Position Requirements
Qualifications
~ Minimum of a Master`s degree and 5 years of experience or a Bachelor`s degree and 7 years of experience or an Associate`s degree and 9 years of experience...
...you will report to a manager in Network Team. Responsibilities Fix P1/P2 global incidents & RCA.
Troubleshoot P3/P4 daily incidents tickets.
Configure, install, maintain, troubleshoot, and support LAN/WAN equipment to include routers, switches, firewalls, data probes,...
...principles, the GESI strategy, and related project policies and priorities
Required Skills & Qualifications:
Advanced degree ( master's or higher) in a social sciences discipline such as development studies, international relations, gender studies or a related...
...administration, logistics, human resources, and procurement.
Other related duties as assigned.
Required Skills & Qualifications:
Master of Business and/or Public Administration, or related relevant field; experience will be considered in lieu of master’s degree....
...understanding in implementing the solutions provided.
Maintain detailed records of customer interactions and solutions in our ticketing system.
Assist customers and staff with usage for Salesforce Clouds, Fonteva, and the LMS.
Ensure smooth operation of internal...
...improve the lives of others.
You get bonus points…
if you have expertise in TDD, DDD, Event Sourcing, and CQRS.
if you hold a Master’s Degree in Computer Science.
If you possess strong skills in database management, including scaling and optimization.
if you...
...Reporting
Use email, slack and teamwork.com for project messages, to-dos, files and milestones
Use Sirportly (Similar to Zendesk) Ticket System for support inquiries
Weekly status meeting, bi -weekly scrum meetings mandatory to attend (12pm EST on Mondays and 9:...
...methodologies for proper and timely creation, handing, resolution, management, communication, and closure throughout a Tier 2 trouble ticket life cycle.
Develop and maintain departmental and individual key performance indicators, per ticket-type SLOs, communication...
...systems. Collaborate with architects, product owners, and stakeholders to create and deliver exceptional product requirements.
Hold a Master's/Bachelor’s degree in Computer Science or a related discipline.
Accumulate over 4 years of software development expertise,...
...client information always.
Provide efficient and timely resolutions to customer support cases.
Ability to prioritize service tickets by urgency.
Ability to accurately track time and services performed during the day.
Prepares users and staff by designing and...
...DUTIES AND RESPONSIBILITIES
Serve as the first point of contact for clients seeking technical assistance via phone, email, or ticketing system.
Provide timely and professional support to resolve basic IT issues and inquiries, including networking issues, virtualization...
...security/SD-WAN/LAN/WAN/Wi-Fi.
Complete annual and ad hoc personnel performance evaluations.
Train and educate personnel on trouble ticket resolution, communication, ticket prioritization, and follow-up improvement opportunities.
Organize and host weekly or bi-weekly...
...liaison with the billing team, providing guidance, support, and training as needed in support of the Finance Manager.
Triage incoming tickets, and emails into priority buckets and assign them to other team members.
Help manage the tasking schedule of other OSI /...
...receive emails, error messages in Outlook app, etc.)
Operating system issues (Slowness, errors in screen, updates required, etc.)
Ticket handling (Create, update, and close tickets. Good notes documentation, detailed steps like, what was the issue, steps to solve it,...
...aiding and assisting their assigned team in product knowledge and operational processes.
~ Takes calls and works tickets in high call volume or ticket volume situations.
~ Provide backup support for your peer team lead to ensure the entire technical support team is...
...engineering team, and helps to architect, scale, and optimize the API & Database tiers for the platform. The Senior Backend Engineer is a master of Laravel and is capable of troubleshooting and debugging. This role is involved in working with product, quality assurance, and...
