Job Description

About the Role

Hennessey Digital, a leading search engine optimization (SEO) and digital marketing agency in North America, is seeking a highly organized, self-motivated SEO Account Manager to join its team. The ideal candidate for this role is a consummate team player who is self-motivated and passionate about online marketing.

We are a fully remote and highly collaborative team of digital marketing thought leaders located all over the world. We provide white-glove service to our clients, and we’re looking for a thoughtful team member who can ensure that all projects are delivered on time, on budget, and on strategy.

We’re a rapidly growing company; it’s important that you have an entrepreneurial attitude, an embracing mindset toward change, and can manage/prioritize multiple concurrent projects.

Essential Duties/Responsibilities

Manage client communications, conflict resolution, and compliance on client deliverables.
Foster and cultivate client success, client relationships, and ultimately client retention.
Create and implement comprehensive SEO strategies to improve search engine rankings and drive organic traffic.
Optimize website content, including meta tags, headers, and image alt text, to align with SEO best practices.
Review all client deliverables to ensure quality standards and client expectations are met.
Work closely with the team to stay on top of project status and to proactively identify potential issues and/or opportunities within or related to the project.
Serve as the “voice of the client,” representing your clients’ needs when dealing with internal stakeholders.
Review audit reports and complete work, assigning tasks to techs to complete.
Research related, high-value keywords and strategize how to optimize them across on-page and off-page SEO efforts.
Analyze websites for content cannibalization and implement a strategy to streamline SEO efforts.

Experience

Minimum of three (3) years of SEO experience.
Minimum of three (3) years in a client-facing role.
Minimum of two (2) years of agency experience.
An up-to-date understanding of Organic Search Engine Optimization, PPC, Social Media, and Content Marketing.
Technical SEO expertise: hreflang tags, canonical URLs, XML sitemaps, robots.txt, 301 redirects, 404 resolution, schema markup, internal/external linking strategies.
Excellent relationship-building skills and an extremely personable demeanor.
Highly organized, detail-oriented, and positive attitude.
Ability to effectively communicate our business and services to clients.
Strong sense of urgency to fulfill internal and client needs.
Proven project management skills.
Strong skills in Google Suite.
Working knowledge of HTML and CSS.
Strong knowledge of Google Analytics and similar analytics packages.
Proven ability to translate data into insightful analysis to drive an SEO strategy.
Working knowledge of SEMrush, Ahrefs, Moz, or other SEO tools.
Excellent written and verbal communication skills.
Comfort in dealing with executives and other top-level decision-makers.
Able to handle stressful situations and deadlines well.

Degrees, Licensure, and/or Certification

Bachelor’s degree or equivalent experience required.

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