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...resolutions in appropriate systems.
Support basic hardware issues (keyboard, mouse not working, monitor/screen without signal, Wi-Fi not connecting) these are tasks that can be troubleshot remotely, the representative needs to ask to disconnect devices, update drivers...
...modules (such as PeopleSoft, SAP or Oracle). Working experience with accrual accounting (such as IPSAS or IFRS).
Functional Skills
FI-Financial auditing
PM-Project Monitoring
FI-International Auditing Standards
DM-Data Collection and Analysis
CO-Reporting...