...We are looking for a motivated and customer-focused Customer Service Agent to join our team at epay, a Euronet Worldwide Company.
In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues,...
... Telephones/Videomeets with prospects and existing customers to identify appropriate contacts,
qualify and drive... ...Product Line Expansion.
Develops accounts by checking customer’s buying history; suggesting related and new items;
explaining feature, function,...
...DUTIES AND RESPONSIBILITIES
Perform customer service duties, including remote support... ...Computer Science, Information Technology, or related fields.
QUALIFICATIONS
Organized and Detailed Oriented
Good time management
Good at working with minimal...
...campaigns targeting existing customers as well as new potential prospects... ...market research to identify customer trends, competitor offerings,... ...metrics; compile and prepare related records or reports.... ...present the recommendations to management.
Establish and maintain relationships...
...incoming calls and inquiries related to financial matters. Your primary... ...focus will be to assist customers or clients with billing-related... ....
Listen attentively to customer inquiries and concerns related... ...Good organizational and time management skills.
Ability to work...
...delivering and maintaining our fully managed IT Services suite of products. This position provides our customers and internal team with second... ...Implementation of complex customer server and network projects.... ...model and user profile related issues.
Configure, maintain...
...implement solutions. Assists customers in implementing solutions. Perform... ...to a project leader or manager. Works on projects/matters of... ...telecommunications Engineering or a related subject (or working towards),... ...effectively in English
~Customer-focused with dedication to...
...quality and efficiency of the epay customer service operation in... ...and making recommendations to management such as real time staffing needs... ...and make recommendations in relation to call volume, shrinkage, attendance... ...· Bachelor’s degree in a related field is a plus.
· MS Excel...
...teams, also including external communications to our Vendors and Customers.
Tier1 troubleshooting support for production & product... ...Computer Science, Engineering, Information Technology, or any other related discipline (Desirable)
Effective/Professional written and...
...· Create and work performance reports for team members and management.
· Responsible of keeping track of NOC technician’s performance... ...Bachelor’s in computer science, information Technology, or a related discipline
· Working experience leading a team is a plus
·...
...deployment, automation, maintenance, and management of mission-critical production systems.... ...production-ready services and applications.
· Manage major incidents to mitigation/resolution... ...engineering
· Bachelor’s degree in related field or equivalent experience required...
...Specialist I is a key role in delivering on our fully managed IT Services suite of products. This position provides our customers with first level support and trouble... ...preferred
At least two years of experience in Customer Service, Tech Support or similar preferred...
...General hardware support and troubleshooting
o Performance related troubleshooting
· Experience supporting Linux
o Genearal... ...· Familiarity with the GitOps method of system and platform management
· Usage of automation and automation tools.
o Bash scripting...
..., develop, and support complex enterprise solutions.
· Ability to manage and efficiently work service requests and tickets; initial point of contact
· Participate in key Infrastructure related project work
· Serve as an escalation point for server patching issues...
...organizational strategic goals, builds key customer relationships, identifies business... ...practices and streamlining operations so managers can focus on coaching.
Optimize lead... ...desired business results and the ability to manage multiple initiatives at once
~5+ years...
...support team is successful.
~ Collaborate with the IT Services Manager to determine project requirements, when necessary, and develop... ...Systems a plus.
At least two years of experience in Customer Service, Tech Support, or similar preferred
Excellent and reliable...
...OF POSITION
We are currently seeking a motivated and customer-focused Service Desk Level Analyst (Level 1 call coordination... ...coordinating the delivery of services to our customers and incident management processes. The Service Desk Analyst must be capable of...
...with internal/external people to help keep businesses running smoothly. The position coordinates with Customer Service staff, Operations, Suppliers and Sales Managers seeking to provide solutions to our retailer’s enquiries and requests.
Requirements
Skill Requirements...
...Responsible to supervise CRM & Outlook requests promptly resolution
· Manage and track plan and unplan absence, action plans and... ...daylight saving Australia) - 39 hours a week)
· At least 1 Year of Customer Service or Leadership experience
· High multitasking...
...the data models and logic to release the best option.
Build and manage databases to get the best performance in queries and procedures... ...degree in Computer Science, Information Technology, or a related field or equivalent experience.
3 years of experience as a Data...
Buscamos Agente de Call Center en inglés para trabajar de manera presencial en la Escalón
Requisitos:
-90% Nivel de inglés (indispensable).
-Con estudios mínimos en bachillerato.
-2 años de experiencia trabajando como agente de servicio al cliente.
-Habilidades ...
We are looking for hundreds of customer service representatives.
“Evolving the BPO services and helping with our clients´ needs to a whole new level. ”
Compensation: USD 3 - 5/hour.
+ Holiday pay (up to 2x pay rate).
Location: Remote (for Costa Rica, El Salvador...
-Estudios mínimo de Bachillerato
-Experiencia en atención a cliente, recepción de llamadas y trabajos administrativos
-Dominio de office
-excelente fluidez verbal
-excelente relaciones publicas
-Razonamiento lógico y coherente
Contratación FIJA
Objetivo del puesto:
Llevar el control de los proyectos contratados por clientes. Gestionar y brindar soporte y seguimiento al equipo ejecutor para el cumplimiento adecuado y oportuno de los compromisos adquiridos.
Conocimiento en:
• Apertura, seguimiento y finalización...
- Asistencia en Marketing
- Apoyo administrativo
-Gestionar las de redes sociales (LinkedIn, Facebook, Instagram)
• Excelente ortografía
• Creativo y propositivo
• Adaptable a requerimientos
• Comunicación asertiva
• Ingles: Avanzado
• Home Office
• Salario: ...
...GENERAL DESCRIPTION OF POSITION
We are currently seeking a motivated and customer-focused Service Desk Level 1 Technician to join our team in El Salvador. This position offers an exciting opportunity to provide first-line technical support and assistance to...
Se busca Gerente de Cuentas Claves con experiencia en ventas por de Tecnologia .
Ubicación: San Salvador, San Salvador.
Requisitos:
-Egresado o Graduado de Mercadeo, Administración de Empresas o carrera afín.
-Más de 3 años de experiencia como KAM o Gerente de Categoría...
Tech-Americas is looking for customer service representatives to join our team, as part of this role you will talk with U.S.A-based customers looking for information on different legal services, if you are people-oriented and want to start a great career with us, apply...
Key Responsibilities:
Efficiently manage transactions from start to finish, including handling paperwork, ordering photos, sending thank-you letters, and scheduling appraisals, photoshoots, and inspections.
Utilize CRM tools such as Followupboss to manage client interactions...
...Provide remote first-level support to a diverse group of customers via phone email chat support.
Address and resolve basic incidents... ...of their ability or responsibility.
Create a positive customer support experience and build strong relationships.
Ensure timely...