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- Description and Requirements Join our team Are you a driven Project Manager who thrives in a collaborative environment? Our Reliability Centre of Excellence is seeking a skilled Project Manager to play a key role in enhancing service reliability...
- ...TELUS Digital, you will be at the heart of a major TELUS transformation program and will be supporting it as a Software Development Manager. Responsibilities: Manage software development projects and ensure they are delivered on time and within budget. Represent...
- Description and Requirements As a Workforce Management Training Manager, you provide leadership and oversight across multiple Workforce Management teams, ensuring alignment with organizational objectives and driving operational excellence. By collaborating...
- ...Digital primary point of contact during the lifecycle of a client contract. The DEL serves as a conduit into TELUS Digital for both... ...Operations services to drive business outcomes. Supports problem management to ensure that after an outage, both short and long term...
- ...center outcomes). The ideal candidate will have experience in management consulting, with the ability to counsel clients and product... ...arrangements and/or bundling digital/AI improvements into renewal contracts). Work with Product teams to deploy tech/AI solutions at...
- ...chairs, and files. Oversee building maintenance contracts and service work. Process and contract out repair requests; requisition building maintenance... ...infrastructure. Follow up on all disinfection protocols and manage the movement and relocation of office furniture....
- ...functional partners, aligning roadmaps and tech investments. Build organizational support for product strategy. Define roadmap, manage backlog, and prioritize by business value. Accountable for critical metrics, progress reporting, and ongoing partner...
- .... If you're passionate about DevOps, automation, and data reliability at scale, this is the role for you. Responsibilities ~Manage pipelines for data engineering code deployments ~ Automate deployment, monitoring, and testing of infrastructure ~ Manage containerized...
- ...satisfaction and resolve complex issues. Document all customer interactions and transaction details in the company’s customer management system. Requirements: Education: High school diploma or equivalent Experience: Previous experience in customer service,...
- ...solutions using tools like WebLogic , Maven , Jenkins , and GitHub . Work with relational databases including Oracle and manage GCP resources such as GKE . Develop responsive and dynamic frontend components using JavaScript , HTML , ReactJS , and...
- ...technical issues customers experience with fintech platforms, offering clear guidance and solutions. Assist customers with account management, transaction inquiries, and security concerns related to fintech services. Educate customers on how to use fintech products...
- ...customer service software, and remote support applications. Strong problem-solving skills with attention to detail. Ability to manage multiple customer inquiries efficiently in a fast-paced environment. Other: Availability to work flexible shifts, including...
- ...continuous improvement of the design system. Cross-functional Collaboration: Work with cross-functional teams, including product managers, developers, and QA, to ensure the design system meets the needs of all stakeholders. Requirements ~ Bachelor’s degree in...
- ...Requirements: Education: High school diploma or equivalent Experience: Previous experience in content moderation, social media management, or customer support preferred. Languages: Fluency in English is required. Skills: Strong understanding of online...
- ...for our banking services. This role involves assisting customers with a wide range of banking-related inquiries, including account management, transactions, loans, and banking products. The ideal candidate will have a strong customer service background, excellent...
- ...technical concepts in a simple manner. Experience with app stores, account management, and in-app purchases. Problem-solving mindset with strong analytical skills. Ability to multitask and manage multiple customer inquiries efficiently. ~ Other: Availability to...
- ...Web services (REST/SOAP) for seamless communication between services. Implement and optimize Oracle , SQL queries for data management and retrieval. Work with cloud platforms (AWS, Azure, GCP) to deploy and scale applications. Integrate with third-party...
- ...chat, email, and phone. Assist with platform navigation, ticket listings, order troubleshooting, payment issues, and account management. Educate users on app features, updates, and best practices to enhance their experience. Triage and escalate bugs or technical...
- ...leading travel company. This role requires fluency in Portuguese and English , enabling you to assist customers with booking flights, managing reservations, handling ticket changes, and addressing inquiries. The ideal candidate is customer-focused, detail-oriented, and...
- ...development life cycle (SDLC) Experience with requirements management tools and methodologies (e.g. Jira, Confluence, Trello, Azure... ...communication skills Ability to break down complex problems into manageable components Strong attention to detail and accuracy...
- ...people to help keep businesses running smoothly. The position coordinates with Customer Service staff, Operations, Suppliers and Sales Managers seeking to provide solutions to our retailers’ enquiries and requests. Afternoon - Night Schedules. Free Transportation (...
- ...automation frameworks for various technical solutions. This role involves executing both manual and automated test cases, setting up and managing test environments to ensure accurate and reliable testing, and creating detailed test cases based on use cases, user stories, non-...
- ...Position overview: The position is part of the Talent Acquisition department within Human Resources. A recruiter is responsible for managing the candidates coming through the different sources (Internal and external), verifying their evaluations and conducting Competency...
- ...a developer and a minimum of 3 years of experience working with NetCracker and JavaScript. You will be at the core of the team managing TELUS Portals. Your focus would be on developing new features, maintenance of existing portal applications, delivering best user experience...
- ...communication between the different shifts is accurate and transparent. · Create and work performance reports for team members and management. · Responsible of keeping track of NOC technician’s performance and development plans o Work with engineers to identify...
- ...finance. Also, will include communication with retail owner, retail sales associates, master agents/ISO personnel to assist them in managing their prepaid airtime business and to ensure their satisfaction with the epay program. Qualifications/ requirements:...
- ...employment lifecycle, ensuring a positive employee experience as well as legal labor compliance. Key responsibilities Prepare and manage employment and termination (voluntary and involuntary) process, ensuring compliance with company policy and labor laws Receive,...
- ...solutions in NetCracker Catalog, and NetCracker CPQ, participating in the delivery of projects. Key Responsibilities: Configure and manage Product Catalog Offers within the NetCracker Cloud BSS platform. Develop and implement Business Rules to support CPQ (Configure,...
- ...regardless of their background. **This is a full-time remote contract and eligible candidates must be based outside the United... ...that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any...
- ...~2-4 years of experience as a business analyst with knowledge of accounting and finance best practices, experience in work force management also an asset ~ Ability to engage confidently with peers in planning and finance team ~ Fluent in English with excellent communication...