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- ...Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise... ...(SDLC) Experience with requirements management tools and methodologies (e.g. Jira, Confluence... ...to break down complex problems into manageable components Strong attention to...
- ...Join our team Are you a driven Project Manager who thrives in a collaborative environment? Our Reliability Centre... ...and Inspire: You’ll collaborate with diverse teams, including business analysts and technology experts, to drive innovation and achieve...
- ...transformation program and will be supporting it as a Software Development Manager. Responsibilities: Manage software development projects... ...service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...and Requirements As a Workforce Management Training Manager, you provide leadership and oversight across multiple Workforce... ...Management (WFM) function delivers maximum value to the business. You manage the performance, drive engagement, and foster...
- ...Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud... ...support for product strategy. Define roadmap, manage backlog, and prioritize by business value. Accountable for critical...
- ...clear guidance and solutions. Assist customers with account management, transaction inquiries, and security concerns related to... ...telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...available and willing to work on-site and/or from home depending on business needs.*** Position overview: The Delivery Engagement... ...services to drive business outcomes. Supports problem management to ensure that after an outage, both short and long term solutions...
- ...Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud... ...at scale, this is the role for you. Responsibilities ~Manage pipelines for data engineering code deployments ~ Automate deployment...
- ...interactions and transaction details in the company’s customer management system. Requirements: Education: High school diploma or... ...telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...Collaboration: Work with cross-functional teams, including product managers, developers, and QA, to ensure the design system meets the... ...service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest...
- ...Assist customers with setting up and optimizing their home or business network solutions. Educate customers on best practices for maintaining... ...problem-solving skills with attention to detail. Ability to manage multiple customer inquiries efficiently in a fast-paced...
- ...Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud... .... Work with relational databases including Oracle and manage GCP resources such as GKE . Develop responsive and dynamic...
- ...Experience: Previous experience in content moderation, social media management, or customer support preferred. Languages: Fluency in... ...service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...a wide range of banking-related inquiries, including account management, transactions, loans, and banking products. The ideal candidate... ...telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...Experience with app stores, account management, and in-app purchases. Problem-solving... ...analytical skills. Ability to multitask and manage multiple customer inquiries efficiently.... ...Canada. We deliver contact center and business process outsourcing (BPO) solutions to...
- ..., Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering... .... Implement and optimize Oracle , SQL queries for data management and retrieval. Work with cloud platforms (AWS, Azure, GCP)...
- ...and English , enabling you to assist customers with bookings, managing reservations, handling ticket changes, and addressing inquiries... ...telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ..., Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering... ...outcomes). The ideal candidate will have experience in management consulting, with the ability to counsel clients and product teams...
- ...team’s decision making for critical situations impacting the business continuity. o Make sure the communication between the different... ...· Create and work performance reports for team members and management. · Responsible of keeping track of NOC technician’s performance...
- ...listings, order troubleshooting, payment issues, and account management. Educate users on app features, updates, and best practices... ...telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...backoffice agent will be giving support to customers at the customer in business level. The agent establishes and maintains effective working... ...with Customer Service staff, Operations, Suppliers and Sales Managers seeking to provide solutions to our retailers’ enquiries and...
- ...executing both manual and automated test cases, setting up and managing test environments to ensure accurate and reliable testing, and... ...telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's...
- ...will include communication with retail owner, retail sales associates, master agents/ISO personnel to assist them in managing their prepaid airtime business and to ensure their satisfaction with the epay program. Qualifications/ requirements: Great...
- ...available and willing to work on site and/or from home, depending on business needs.*** Position overview: The position is part of... ...within Human Resources. A recruiter is responsible for managing the candidates coming through the different sources (Internal and...
- ...Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud... ...and JavaScript. You will be at the core of the team managing TELUS Portals. Your focus would be on developing new features,...
- ...legal labor compliance. Key responsibilities Prepare and manage employment and termination (voluntary and involuntary) process,... ...~4+ years as a university student, preferably in careers like Business Administration, Accounting, Finance or Law ~ B1+ oral and...
- ...infrastructure. Follow up on all disinfection protocols and manage the movement and relocation of office furniture. Administer... ...language Technical diploma / 5th year university degree in Business Administration, Industrial Engineering, Architecture, and related...
- ...one of the largest accounts within TELUS Digital’s call center business. Within this role you will be responsible for capturing,... ...accounting and finance best practices, experience in work force management also an asset ~ Ability to engage confidently with peers in...
- ...Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud... ...of projects. Key Responsibilities: Configure and manage Product Catalog Offers within the NetCracker Cloud BSS platform...
- ...powers a scalable, self-service infrastructure across multiple business units. Your work will enhance Kubernetes, VM platform... ...Kubernetes platform automation for improved scalability and workload management. - Develop automation frameworks for managing VM platform orchestration...